A creative agency with a distaste for waste.
We provide strategy & communications to minimize waste and maximize resource efficiency.See our work
Tangibly supporting sustainabily-minded partners in achieving their waste and recycling goals.
- Zero waste & recycling strategies
- Behavior changing marketing campaigns
- Interactive special waste and recycling guidelines
- Videos, PSAs, Interactive media
- Actionable projects for ESG and B-Corp reporting
Your waste has a story to tell...
Everyone likes a story, employees and residents alike. Weave your sustainability story and a good bit of education into otherwise boring recycling and special waste requirements. Boost transparency, compliance, and ESG, CSR reporting.
Creating newsworthy content (as seen in):
Work with a purpose.
Serving our clients with behavior-changing campaigns across digital and traditional media.
Recycle by City
PUBLIC OUTREACH & EDUCATION
Recycle by City is our award-winning outreach platform that provides dynamic recycling education for municipalities and the public at large.
Developed by Civil Agents, Recycle by City serves dozens of municipalities and 3+ million households nationwide. This interactive platform captures hearts and minds through a user-friendly experience that drives awareness and participation.
Technical Recycling Guidelines
EMPLOYEE REFERENCE & RESOURCES
Quick to install and easy to use, our interactive guides provide clear guidance and protocols to keep employees informed of regulations and best resource management practices.
Corporate Social Responsibility
ENCOURAGING SUSTAINABLE BEHAVIORS
Encourage employees to become active participants in your company's social responsibility initiatives. We'll help you define and deliver initiatives to achieve your company's long-term goals.
Marketing, outreach, education
From coast to coast, we've worked with municipalities to create clear and consistent messaging across all major customer touchpoints including online, mailers, cart tags, public signage, social media and billboards.
Meet the agents:
FOUNDER / CREATIVE DIRECTOR(bio)
Social Media Manager
Tracy Bugh founded Civil Agents to educate and activate the public around resource conservation with her signature visual communications and marketing expertise.
It began with a frustrating online search for clear recycling rules which revealed that she’d been recycling wrong and propelled her to tackle waste. After having spent two decades as a Creative Director providing award-winning content to partners that included DIRECTV, Pepsi, and the NFL, Tracy pivoted her career to create Recycle by City; a national platform for local recycling information in cities throughout the country.
As partnerships with community recycling organizations grew, brands approached with the desire to optimize their corporate citizenship and better communicate their waste policies. Tracy now works alongside both corporate sustainability and community leaders to help increase awareness and engagement with their waste and resource management goals.
Tracy is a certified TRUE Zero Waste Advisor and Master Recycler, and has been asked to speak at numerous national waste conferences.